Chris brings over 10 years of experience in digital strategy, analytics, and optimization.
Taking stock of a client's full presence online, then optimizing all aspects to create a consistent presentation on all platforms.
UX (user experience)
traffic analysis (Google Analytics, etc.)
SEO (search engine optimization)
organic (unpaid) rankings
website content optimization
monitoring and refinement
content style guide
e.g., Yelp, Google Maps, Foursquare
Online review management
Photography for web
Analyzing the customer journey to identify and optimize all touchpoints, both physical and digital. Best practices involve a seamless customer experience between web and tangible assets.
voice and approach
logo and aesthetic
e.g., business cards, mailers, signage
Chris' experience structuring growth and managing operations in the competitive New York City landscape earned him a keen eye for spotting and eliminating operational friction.
Through immersion in client operations, Chris identifies and implements practices to increase efficiency, improve workplace experience, and modernize operations.
Handbook and policy development
Tool implementation including:
1Password (storage for passwords and sensitive data)
Asana (project management)
Copper (formerly ProsperWorks)
Dropbox (online file storage)
Forecast (team resource management)
Google Suite (Gmail, Calendar, Drive)
Harvest (time tracking)
Pipedrive (CRM, sales process management)
Slack (team chat application)
Trello (project management)
Select digital clients
Oak Street Health*
One Design Company
*in collaboration with One Design Company