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Services

Mastered over 10 of years experience in digital and business strategy. Paired with a network of industry-leading partners.

 

Digital Presence

Taking stock of a client's full presence online, then optimizing all aspects to create a consistent presentation on all platforms.

  • Website development
      • UX (user experience)
      • content strategy
      • information architecture
      • traffic analysis (Google Analytics, etc.)
    • SEO (search engine optimization)
      • organic (unpaid) rankings
      • keyword research
      • website content optimization
      • monitoring and refinement
    • Social media
      • audience research
      • platform strategy
      • content style guide
      • paid content
      • traffic analysis
    • Local listings
      • e.g., Yelp, Google Maps, Foursquare
      • industry-specific portals
    • Online review management
    • Photography for web

    Marketing

    Analyzing the customer journey to identify and optimize all touchpoints, both physical and digital. Best practices involve a seamless customer experience between web and tangible assets.

    • Branding
      • voice and approach
      • logo and aesthetic
    • Marketing collateral
      • e.g., business cards, mailers, signage
    • Customer journey
    • Email marketing
    • In-store experience
    • Media relations
    • Thought leadership

    Internal Process

    Chris' experience structuring growth and managing operations in the competitive New York City landscape earned him a keen eye for spotting and eliminating operational friction.

    Through immersion in client operations, Chris identifies and implements practices to increase efficiency, improve workplace experience, and modernize operations.

    • Handbook and policy development
    • Pitch decks
    • Time tracking
    • Resource management
    • Tool implementation including:
      • Google Suite applications
      • Slack
      • Dialpad
      • ClickUp
      • Asana
      • Pipedrive
      • 1Password
      • Dropbox
      • Harvest
      • Forecast